Refund
You can ask for a refund before 14 days have passed after you received your order, contact us on irene@mommiesbestmall.com and tell the reason why you want a refund if your reason is a valid reason for a refund, then you need to send us the item back and we will refund you.
You will only receive refund if your reason is valid and you have returned the item, we do not pay for return shipping.
If a product is broken, we will replace it or the part that is broken, we do not refund broken items, but will send you a new item free of charge.
If you do not want a new item, you need to send the broken item back to us before 14 days have gone since you received the item.
All refund will only be paid back when we receive the returned item and have inspected it. All items must be shipped back with tracking number.
PayPal is charging us a fee from 5 to 5.5 % off all transactions done trough PayPal.
If a refund is made for an order for any reason that is not our mistake or if we suspect a fraudulent order the PayPal fee will not be refunded.
Returns
Our policy lasts 14 days. If 14 days have gone by since you receive your order, then, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
